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‘Twas the night before Y2K,
And all through the nation
We awaited The Bug,
The Millennium sensation.

The chips were replaced
In computers with care,
In hopes that ol’ Bugsy
Wouldn’t stop there.

While some folks could think
They were snug in their beds
Others had visions
Of dread in their heads.

And Ma with her PC,
And I with my Mac
Had just logged on the Net
And kicked back with a snack.

When over the server,
There arose such a clatter
I called Mister Gates
To see what was the matter.

But he was away,
So I flew like a flash
Off to my bank
To withdraw all my cash.

When what with my wandering eyes
Should I see?
My good old Mac
Looked sick to me.

The hack of all hackers
Was looking so smug,
I knew that it must be
The Y2K Bug!

His image downloaded
In no time at all,
He whistled and shouted,
Let all systems fall!

Go Intel! Go Gateway!
Now HP! Big Blue!
Everything Compaq,
And Pentium too!

All processors big,
All processors small,
Crash away! Crash away!
Crash away all!

All the controls
That planes need for their flights
All microwaves, trains
And all traffic lights.

As I drew in my breath
And was turning around,
Out through the modem,
He came with a bound.

He was covered with fur,
And slung on his back
Was a sackful of virus,
Set for attack.

His eyes-how they twinkled!
His dimples-how merry!
As midnight approached, though
Things soon became scary.

He had a broad little face
And a round little belly,
And his sack filled with virus
Quivered like jelly.

He was chubby and plump,
Perpetually grinning,
And I laughed when I saw him
Though my hard drive stopped spinning.

A wink of his eye,
And a twist of his head,
Soon gave me to know
A new feeling of dread.

He spoke not a word,
But went straight to his work,
He changed all the clocks,
Then turned with a jerk.

With a twitch of his nose,
And a quick little wink,
All things electronic
Soon went on the blink.

He zoomed from my system,
To the next folks on line,
He caused such a disruption,
Could this be a sign?

Then I heard him exclaim,
With a loud, hearty cry,
Happy Y2K to all,
Kiss your PCs good-bye!

Check out the following excerpts from a Wall Street Journal article by Jim Carlton.

Compaq is considering changing the command “Press Any Key” to “Press Return Key” because of the flood of calls asking where the “Any” key is.

AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.

Another Compaq technician received a call from a man complaining that the system wouldn’t read word processing files from his old diskettes. After trouble-shooting for magnets and heat failed to diagnose the problem, it was found that the customer labeled the diskettes then rolled them into the typewriter to type the labels.

Another AST customer was asked to send a copy of her defective diskettes. A few days later a letter arrived from the customer along with Xeroxed copies of the floppies.

A Dell technician advised his customer to put his troubled floppy back in the drive and close the door. The customer asked the tech to hold on, and was heard putting the phone down, getting up and crossing the room to close the door to his room.

Another Dell customer called to say he couldn’t get his computer to fax anything. After 40 minutes of trouble-shooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the “send” key.

Another Dell customer needed help setting up a new program, so a Dell tech suggested he go to the local Egghead. “Yeah, I got me a couple of friends,” the customer replied. When told Egghead was a software store, the man said, “Oh, I thought you meant for me to find a couple of geeks.”

Yet another Dell customer called to complain that his keyboard no longer worked. He had cleaned it by filling up his tub with soap and water and soaking the keyboard for a day, then removing all the keys and washing them individually.

A Dell technician received a call from a customer who was enraged because his computer had told him he was “bad and an invalid.” The tech explained that the computer’s “bad command” and “invalid” responses shouldn’t be taken personally.

An exasperated caller to Dell Computer Tech Support couldn’t get her new Dell Computer to turn on. After ensuring the computer was plugged in, the technician asked her what happened when she pushed the power button. Her response, “I pushed and pushed on this foot pedal and nothing happens.” The “foot pedal” turned out to be the computer’s mouse.

Another customer called Compaq tech support to say her brand-new computer wouldn’t work. She said she unpacked the unit, plugged it in, and sat there for 20 minutes waiting for something to happen. When asked what happened when she pressed the power switch, she asked, “What power switch?”

Costello: Hey, Abbott!

Abbott: Yes, Lou?

Costello: I just got my first computer.

Abbott: That’s great Lou. What did you get?

Costello: A Pentium IV 1.4 Gig, with 512 Megs of RAM, a 21 Gig hard drive, and a 48X CD-ROM.

Abbott: That’s terrific, Lou.

Costello: But I don’t know what any of it means!!

Abbott: You will in time.

Costello: That’s exactly why I am here to see you.

Abbott: Oh?

Costello: I heard that you are a real computer expert.

Abbott: Well, I don’t know-

Costello: Yes-sir-ee. You know your stuff. And you’re going to train me.

Abbott: Really?

Costello: Uh huh. And I am here for my first lesson.

Abbott: O.K. Lou. What do want to know?

Costello: I am having no problem turning it on, but I heard that you should be very careful how you turn it off.

Abbott: That’s true.

Costello: So, here I am working on my new computer and I want to turn it off. What do I do?

Abbott: Well, first you press the Start button, and then-

Costello: No, I told you, I want to turn it off.

Abbott: I know, you press the Start button-

Costello: Wait a second. I want to turn it off. Off. I know how to start it. So tell me what to do.

Abbott: I did.

Costello: When?

Abbott: When I told you to press the Start button.

Costello: Why should I press the Start button?

Abbott: To shut off the computer.

Costello: I press Start to stop.

Abbott: Well Start doesn’t actually stop the computer.

Costello: I knew it! So what do I press.

Abbott: Start

Costello: Start what?

Abbott: Start button.

Costello: Start button to do what?

Abbott: Shut down.

Costello: You don’t have to get rude!

Abbott: No, no, no! That’s not what I meant.

Costello: Then say what you mean.

Abbott: To shut down the computer, press-

Costello: Don’t say, “Start!”

Abbott: Then what do you want me to say?

Costello: Look, if I want to turn off the computer, I am willing to press the Stop button, the End button and Cease and Desist button, but no one in their right mind presses the Start to Stop.

Abbott: But that’s what you do.

Costello: And you probably Go at Stop signs, and Stop at green lights.

Abbott: Don’t be ridiculous.

Costello: I am being ridiculous? Well. I think it’s about time we started this conversation.

Abbott: What are you talking about?

Costello: I am starting this conversation right now. Good-bye.

14. “Twice as many rides — all 40% slower!!”

13. The neighboring “Microsoft Theme Park” keeps trying to connect up its carriages to your cash register.

12. The really good rides you keep hearing about aren’t accessible at all.

11. Your ticket is good for “500 free hours!” but the fine print reminds you that all free hours must be used today.

10. The sign outside the bigtop tent reads, “We’re sorry, all circus are busy right now. Please come back later.”

9. Ride attendants keep insisting they’re busty young vixens despite the fact that they’re all over 40, dirty, and male.

8. None of the rides work, but big color pictures make it easy to find your way around.

7. A spiffy new look to the roller coaster since last time you visited, but it’s still just as rusty, squeaky and dangerous.

6. Even though you’ve paid your monthly entrance fee, you can’t get into the park any time except between midnight and six a.m.

5. Ten million visitors a day, and all they want to do is ride the merry-go-round.

4. The entire park is run by monkeys chained to typewriters.

3. You’re visitor number 1,267,866 in a park that only has room for 2350.

2. “We’re sorry, but the ‘Mr. Case’s Obscenely Long Ride Line’ ride is unavailable. Please try again soon.”

1. IT’S AN ALL-CAPS WORLD AFTER ALL!

Bill Clinton, Al Gore, and Bill Gates all died in a plane crash and went to meet their maker. The supreme deity turned to Al and asked, tell what is important about yourself.

Al responded that he felt that the earth was the ultimate importance and that protecting the earth’s ecological system was most important. God looked to Al and said, ” I like the way you think, come and sit at my left hand”.

God then asked Bill Clinton what he revered most. Bill Clinton responded that he felt people and their personal choices were most important. God responded, ” I like the way you think, come and sit at my right hand”.

God then turned to Bill Gates, who was staring at him indignantly. God asked “What is your problem Bill Gates?”

Bill Gates responded ” I think you are sitting in my chair”.



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